How To Find a Trustworthy Contractor in Phoenix
Looking for a quality contractor in Phoenix, AZ? Amidst a growing number of HVAC companies in the valley, it can be challenging to know who to trust.
Whether you need an urgent AC repair, general maintenance, or a brand-new heating and cooling system, it’s important to hire trained professionals who will restore your comfort and protect your HVAC investment.
To help you find a trustworthy contractor, let’s review the top criteria to look for:
We’ll explain each factor in detail below. Knowing what to look for in a trustworthy contractor gives you peace of mind that you’re in good hands.
Need trustworthy cooling or heating service in Phoenix, AZ?
Call George Brazil today at (602) 842-0009. Our technicians hold North American Technician Excellence (NATE) certifications, which means our skill meets the highest industry standards. George Brazil is also a BBB (Better Business Bureau) winner of the Torch Awards for Ethics. With our proven commitment to honesty and integrity, rest assured you’ll always receive timely service and upfront pricing.
Proof of Licensing and Insurance
Before hiring any contractor, it’s crucial to know that they’re licensed and insured.
Honest contractors will typically put their licensing number on their website and service vehicles, but if you can’t find it easily, go ahead and ask them to furnish proof of it.
State law requires HVAC licensing for contractors. All contractors must go through proper training to obtain a license. This guarantees they have the skills and experience to safely perform heating, cooling, and ventilation tasks.
Furthermore, you’ll want to make sure that your chosen contractor is insured. Why? Because HVAC repairs and installation come with potentially dangerous risks to your home. While performing a repair or installation, a technician could damage your walls, ceilings, floors, electrical panel, and more. You’ll be liable for the repair costs if they aren't insured!
When Phoenix homeowners book service with George Brazil, they can relax knowing that all our technicians are licensed and insured.
10+ Years in Business
If a contractor has been in business for more than ten years, you can trust that they value doing right by their customers.
Pushy sales tactics, dishonest pricing, and scams don’t work out long-term. Eventually, word gets around within the local community, and customers wise up to a contractor’s shady practices.
On the other hand, a contractor with integrity will want to keep their customers happy by providing clear pricing and quality workmanship.
NATE-Certified Technicians
When you hire a contractor to perform heating or cooling repairs, maintenance, or new system installations, you want to ensure a job is done right the first time.
The best way to guarantee safe and accurate workmanship is to hire a NATE-certified contractor. Standing for “North American Technician Excellence,” this is the highest level of training possible.
To obtain a NATE certification, technicians must demonstrate expert knowledge of heating, ventilation, air conditioning, and refrigeration by passing exams and field tests. It’s a rigorous program usually only taken by true HVAC professionals.
At George Brazil, all of our technicians are NATE-certified. From AC tune-ups and furnace installations to duct sealing, cleaning, and more, our technicians can complete any job with knowledgeable, exceptional quality workmanship.
100% Satisfaction Guarantee
A core tenet of quality customer service is complete satisfaction. The last thing you want is to pay for shoddy repair work only to find out that your contractor won’t return to fix it.
To avoid dealing with shady contractors, we recommend finding one that offers an iron-clad 100% satisfaction guarantee. If anything falls short of your expectations, you can have peace of mind that they’ll make it right.
Every job performed by George Brazil technicians is backed by 100% satisfaction. We’ve been around long enough to know that mistakes can happen, so you can rest assured you’ll never pay for repeat labor if something goes wrong.
Hundreds of 5-Star Reviews
If a contractor is providing outstanding service, you can bet they’ll have glowing 5-star reviews from customers who are happy to sing their praises.
Take to Google, Yelp, Facebook, and other online review sites to see what people say about your chosen contractor. Did they show up on time and provide transparent and upfront pricing? And did they clean up their mess when finished? Reviewers typically share details, so it’s worth reading through their experiences.
Over the last 65+ years, George Brazil is proud to have earned thousands of verified 5-star reviews. See why Phoenix homeowners routinely make us their #1 choice for reliable heating and cooling service.
Award-Winning Service
Run-of-the-mill contractors don’t typically win awards, so if you’re seeking outstanding service that leaves you beaming, hire a contractor with award-winning service.
For example, George Brazil won the BBB's coveted “Torch Award for Ethics”. This prestigious award is only given to established businesses with a proven commitment to outstanding customer service.
Due to our highly-qualified technicians, strong warranty protections, and commitment to honest prices and service, we’re honored to be Phoenix’s most trusted HVAC contractor.
Looking for a 5-Star AC Contractor in Phoenix? Call George Brazil Today.
Since 1955, George Brazil has stood for honesty, integrity, and reliability. When Phoenix homeowners call us for heating or cooling service, they can expect transparent prices and high-quality workmanship backed by 100% satisfaction— no exceptions. This commitment to outstanding customer service is why we’ve earned over 2,000 5-star reviews and a BBB Torch Award for Ethics.
From same-day AC repairs to brand-new heat pump installations, rest assured our NATE-certified technicians will put your mind at ease with cost-effective solutions and impeccable quality labor. Call us at (602) 842-0009 to speak with one of our courteous representatives today. You can also book an appointment using our easy online scheduler.
Justin Stevens is a 17-year veteran of the trades and one of the masterminds behind George Brazil’s world-class training lab for technical expertise and sales training. Justin has held several titles during his tenure at George Brazil ranging from Lead Installer and Installation Manager to QA Manager and Field Operations Manager. Today, Justin is the Director of Field Operations and plays a pivotal role overseeing all of George Brazil’s field departments.
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