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IT Technician

At George Brazil Air Conditioning & Heating we are friends united as a team with a common goal.

We are committed to our employees, their development, and their work-life balance. Work friends and teams are important but we know your real family is most important! We believe in compensating our employees well for the time they spend away from their families and dedicate to our successes.

Speaking of our successes George Brazil is not only one of the largest HVAC companies in Phoenix we are an industry leader and innovator, nationally! George Brazil Air Conditioning & Heating has been named “Top Places to Work in Phoenix” by CareerBuilder 2013, 2014, 2015, 2016, 2017, 2018, 2019.

Here’s a little bit about the job… Our IT Technician position will provide Level 1 and Level 2 technical support and is the first responder to all requests for technical assistance. This position is responsible for all hardware/software troubleshooting and issue resolution. Basically, for those of us not “Techy” you’re our Teammate that will assist us in getting all our gadgets and gizmo’s working again!  If that sounds like fun and you are a customer service minded, reliable, dependable, dedicated individual willing to push our team’s successes further, then we are the team for you!

Apply now because we really want to meet you!

HR tells us you need to know the following details...

Job Duties:

  • Deploy new equipment (PC's, monitors, phones, and peripherals) to end-users
  • Troubleshoot and resolve all hardware/software issues
  • Manage Email & VoIP user accounts
  • Installation and technical support of Microsoft products: Windows, Office and Outlook
  • Administer domain accounts & devices with Active Directory
  • Provide audio/visual technical support
  • Hardware repair of Apple products (iPhone/iPad)
  • Perform analysis/monitoring of patch management and anti-virus updates
  • Provide SuccessWare21 technical support and account administration
  • Knowledge of standard protocols such as: TCP/IP, DNS, DHCP, FTP, IMAP, SMTP, to troubleshoot issues across multiple platforms and applications.
  • Learn virtual computing (VMware) and Windows Server administration
  • Any other assigned duties as directed by management

 

Education and Experience:

  • High school diploma or GED is required; Associates degree in Computer Science or related technology discipline is preferred
  • Minimum 1-year providing technical support to end-users
  • Industry certifications are a plus; CompTIA (A+, Network +), Microsoft (MTA, MCP)
  • An equivalent combination of education and/or experience may be considered

George Brazil is proud to offer: 

  • Competitive Pay
  • Management Support
  • Generous Vacation & Sick Leave
  • Medical, Dental, Vision, Life, Short Term Disability & More
  • 401(k) Retirement Plan with Match Program
  • Growth & Advancement Opportunities
  • On-going Training & Development
  • We are a Drug-Free Workplace
  • Applicants for this position are subject to a new hire drug screen & background check

Job Type: Full-time

** Compensation based on experience **

Equal Employment Opportunity - Quality Home Maintenance dba George Brazil Air Conditioning & Heating is committed to an equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally‑recognized basis including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law. In Arizona, the following also are a protected class: race, color, religion, sex, age, disability, AIDS/HIV status, national origin, status as a cardholder for medicinal marijuana, and genetic test results.

Interested in this position?
Apply Now!