If you need AC service—whether it be a repair, a new system installation, or general maintenance—the first thing you’ll need to do is find a professional to handle the job.
In the Phoenix area, you can choose from dozens of AC companies. When it’s time to choose one, you’ll want to make sure the company is reputable for the following reasons:
In this blog, we’ll explain each of these reasons in more detail, and we’ll share how you can find a reputable AC company.
You’ll avoid scams
It’s sad but true: Some AC companies scam unsuspecting homeowners during service call visits.
The good news? You can reduce your chances of being scammed by hiring a reputable AC contractor that doesn't hire unreliable technicians. They generally don't compensate employees based on commission, which reduces the likelihood that their technician will attempt to scam you.
Examples of common AC scams include:
- Upselling you on equipment that you don’t really need
- Suggesting an unnecessary repair or replacement
- Offering prices that are too good to be true
- Using high-pressure, pushy sales tactics
Luckily, hiring a reputable AC company will help you avoid the scams listed above.
Want to see how a George Brazil technician acts when they don’t think anyone is watching? Check out the following video:
You’ll get high-quality AC service
As a general rule-of-thumb, reputable AC companies go the extra mile to complete your service (repair, installation, or maintenance) correctly and thoroughly. With an effective service visit, your AC will run more efficiently, saving you money in the long run by lowering your monthly energy bills and reducing your repair costs.
However, if you hire a disreputable AC company, you run the risk of incomplete or hasty service, which can reduce the efficiency of your AC and lead to more repairs down the road.
You’ll protect your home and equipment
Reputable AC companies will make sure their technicians handle your HVAC equipment with care and take precautionary measures to protect your home during the service visit.
For example, many reputable companies will require their technicians to wear shoe coverings and place drop cloths in work areas to protect your floors and keep your home clean. Plus, reputable companies train their technicians to fix a problem with care instead of rushing the job, reducing the risk of accidents or damage caused by carelessness.
On the other hand, disreputable AC companies may pressure their technicians to finish a job quickly, which means they may accidentally damage your home or equipment during the service visit.
You’ll get reliable guarantees and warranties
All technicians—no matter what kind of company they work for—can make mistakes on the job. It’s just part of being human.
That said, hiring a reputable company that offers reliable guarantees and warranties can give you peace of mind if you’re ever unsatisfied with your service experience.
The purpose of these guarantees and warranties is to ensure you don’t have to pay for the same job twice. A reputable company will own up to any mistakes and fix the issue at no cost to you.
If you hire a shady AC company, they may not offer solid guarantees or warranties, which means you may have to pay for a different contractor to fix the same problem—again. To avoid this hassle, hire a reputable company from the get-go.
Now that you know why you should hire a reputable AC company, we’ll share some tips on how to verify if a particular company is reputable or not.
How to find a reputable AC company in Phoenix
Before you hire a company for your AC service, make sure you heed the following tips to check for their reputation.
Make sure the company is licensed and insured
Any company you hire should have a valid license from local authorities that authorizes them to carry out AC services in your area.
One easy way to verify if an AC company is licensed is to look at their Better Business Bureau listing. To receive accreditation from the BBB, the company must obtain and maintain a valid license, making them a safe bet to hire.
The company you hire should also have insurance, which protects both you and them if an accident occurs on the job. You can ask the company to provide proof of insurance before hiring them.
Check the company’s online reviews
As you look at the reviews, ask yourself the following questions:
- Does the company have mostly positive reviews?
- Does the company respond to customer complaints?
- Does the company have at least 500 reviews?
If you answered “yes” to the questions above, the company is most likely reputable and has sufficient experience to handle any AC service you may need.
Verify that the company has been in business 10+ years
If the AC company has been in business for at least 10 years, it means they have the experience needed to service your air conditioner. Plus, a company that is over 10 years old likely follows good business practices, which reduces your risk of falling victim to a scam.
Ask about pricing and guarantees/warranties
Before you sign off on any AC work, ask about pricing and what guarantees or warranties the company offers for your particular service.
Reputable companies will offer upfront, honest pricing before any work begins. That way, there are no surprises when you get the final bill.
Additionally, reputable companies will offer solid guarantees or warranties on their repair, installation, or maintenance work, meaning you won’t have to pay any more out of pocket in the event of an incorrectly done job.
Ready for 5-star AC service? Call George Brazil today
With 65+ years of experience and over 2,500 5-star reviews, George Brazil HVAC has proven to be one of the most reputable and reliable AC companies in the Phoenix area.
No matter what service you need, our trustworthy and highly-trained technicians have the skills to handle the job. Our technicians don’t use any pushy sales tactics and only recommend additional repairs if your system actually needs them.
Learn more about the AC services we offer by visiting the following pages: