Quality Assurance - Warranty Technician

Job Description

Phoenix's leading HVAC service company has opportunities for skilled, experienced HVAC Quality Assurance - Warranty Technicians. Exceptional people skills, professional appearance and clean driving record a must! We offer excellent compensation packages, health benefits and career advancement opportunities. Join an exceptional company with exceptional people that can furnish the right person exciting and rewarding career.

An ideal Q/A technician performs maintenance and service repairs on heating, venalating and air conditioning systems, and installs new units or replacement parts for existing units according to specifications and established safety guidelines. Candidates should have knowledge of the field's commonly-used concepts, practies and procedures and may be required to use said knowledge to collect and provide prompt accuate data used to measue and monitor the quality of work performed in the field. This job requires Q/A technicians to perform a variety of tasks, work under general supervision and have a certain degree of creativity to get the job done right. 

Job Duties

  • Ensue customer satisfaction
  • Troubleshoot and diagnose problems with HVAC equipment
  • Repair HVAC equipment
  • Effectively communicate with customers and office staff
  • Promptly and accurately complete all required paperwork
  • Perform whole house air balancing
  • Perform maintenance on HVAC equipment
  • Quality inspections of job site
  • Initiative to train and develop using the company provided resources
  • Keep manager informed of new developments, changes or customer concerns
  • Other tasks (administrative or other) per process or as defined by manager

Job Requirements

Education Experience

  • Minimum 2 years experience installing HVAC equipment
  • EPA Certification
  • High School Diploma or Equivalent

Key Competencies

  • Dependable and trustworthy
  • Basic knowledge of industry safety standards
  • Professional demeanor
  • Good written and verbal communication skills
  • Detail oriented
  • Effectively work in a team environment
  • Valid driver's license
  • Satisfactory driving record as required by company's insurance provider

Physical Requirements

  • Able to work in extreme temperatures
  • Able to adapt to all environments including but not limited to confined spaces, roof tops, etc.
  • Able to lift over 50 pounds
  • Able to work extended daily work hours
  • Flexibility to work nights, weekends, holidays and on-call


  • Residential HVAC Service
  • Minimum 3 years experience, Comprehensive Refrigerant Troubleshooting Experience
  • Clean Driving Record
  • 5 year MVD Record
  • EPA Certification a plus
  • Competitive pay
  • Year Round Work
  • Paid Vacation
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • 401K
  • Company Vehicle
  • Cell Phone
  • We are a Drug Free Company

Equal Employment Opportunity
Quality Home Maintenance dba George Brazil Air Conditioning & Heating is committed to an equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally‑recognized basis including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law. In Arizona, the following also are a protected class: race, color, religion, sex, age, disability, AIDS/HIV status, national origin, status as a cardholder for medicinal marijuana, and genetic test results.


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