When the outside temperature is below 42 degrees, which isn’t the norm in Phoenix, Arizona, but when it does happen, it is common for a heat pump to have some ice buildup and need to be defrosted. Many of our customers are not familiar with this process. The following is what you can expect to experience during a defrost cycle:
Heat pumps are great at maintaining a temperature but will not raise temperature in the house as rapidly as a gas or electric furnace.
During the cold winter nights and mornings it is best to keep your thermostat at a consistent comfortable temperature. We recommend between 69-72 degrees. The key thing to remember about your heat pump is to set it and forget it!
If you have questions about any of this, please call our heating and air conditioning customer service line to discuss further, or schedule an appointment with one of our trained technicians.